Managing a successful payments operation is an ongoing endeavor. The information you need to make effective marketing and financial decisions will not be found in the merchant account reviews provided by your payment processor.  The Merchant’s Guide can help. TMG provides consulting services to merchants in need of professional guidance.

Audit Services: Detect

Every Engagement starts with a comprehensive payment operations audit that provides you with a concise view into your payment operations:

·          Fees and Discounts

·          Interchange Qualification

·          Downgrade Modes

·          Refund Patterns

·          Chargeback Handling

·          Authorization Approval Rates

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Remediation Services: Fix

We develop a remediation plan for any deficiencies identified in the audit stage.  We then provide you with tools and processes to facilitate ongoing measurement and oversight.

·          Interchange optimization

·          Processing Fee Reduction

·          Vendor Selection Services

·          Periodic Performance Reviews

·          Chargeback Mitigation

Enhancement Services: Grow

We leverage our direct marketing and payments experience to identify revenue enhancement opportunities and help you execute these strategies:

·         Recurring Billing Optimization

·         Alternative Payment Methods

·         Payment Method Strategies

·         Micropayment Strategies

·         Marketing/Pricing Strategies

·         Procedural Improvements

Many merchants require the competence and consistency provided by an on-site expert, but simply don’t have the resources for a full-time employee. We’ve helped start-ups and fortune-500 companies save money and enhance revenue. Because our associates have worked for either payment processors or merchants, they bring a unique perspective to your particular set of challenges.