Welcome to The Merchant's Guide!
The
Merchant’s Guide was founded by Mike Shatz.
We're dedicated to showing merchants how to lower credit card fees and
improve revenues. We provide Direct Marketers and Web merchants accepting
electronic payments with methods to lower fees and improve revenues by offering
informative training guides, payment operations audits, and professional
guidance, focusing on the topics of merchant accounts and credit card
interchange. We specialize in serving merchants who do their payment
processing using Card-Not-Present models including electronic commerce, mail
order, telephone order, catalogs, continuity programs and direct response
media.
How to Contact Us:
By e-mail:
By standard mail:
The Merchant's Guide, LLC
P.O.
Box 70
Southborough,
MA 01772-0070
By phone: (Between 9 a.m. and 6
p.m. EST):
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Toll-free:
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(866)
782-5861
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General:
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(508)
485-5666
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Facsimile:
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(508)
449-3971
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Refunds, Returns, and Cancellation Policies:
You
are purchasing copyrighted materials, and duplication outside of any licensing
rights is prohibited. Refunds are available on single-copy softbound
orders only. You have within five (5) days of receipt of your single-copy
softbound order to request a refund; however, you will be responsible for all
shipping charges. Multi-copy softbound and electronic orders are
Non-Refundable. It is strongly recommended that you purchase a single
copy softbound guide and review the document prior to placing multi-copy or
electronic license order. Orders may be cancelled prior to shipment.
